Home » Blog » Gorgias X Green Shipping Protection Integration
Gorgias X Green Shipping Protection Integration
By Georgina Monti
Last updated November 9, 2022

Just in time for the holiday rush, we are introducing our Gorgias X Corso Green Shipping Protection integration!

Now your support team can quickly submit a shipping claim on behalf of customers directly from a Gorgias ticket! This is going to save you time and reduce your customer’s back-and-forth!

As always, once the claim is submitted Corso Concierge will reach out to the customer and work toward a solution within 24 hours!

Installing the app on Gorgias

Before you can install the Green Shipping Protection (GSP) app on your Gorgias account, make sure you do the following:

  1. Install the GSP app on your Shopify/Big Commerce store
  2. Make sure your Shopify/Big Commerce store is connected to your Gorgias account

Once you have those two apps connected, you just go to the Gorgias admin. Click your name in the bottom left corner, then select Your Profile. Under App Store select Apps & Integrations. Scroll down and click the Corso Green Shipping Protection app.

From the app detail page, select Connect App. From there it will ask you to authorize the app on your Gorgias account. After it loads for a few seconds you’re all set up and ready to go!

Using the Gorgias GSP app

We designed the GSP app to be very simple, yet streamline the claim submission process. On any orders that purchased protection, you will see this new widget in the sidebar:

GSP Gorgias Widget

If you would like submit a claim on behalf of this customer, just click Create Claim For Order.

A new page will open up with all the prefilled information for that order. Just answer the two questions, select the effected products, and add any note (optional) then hit submit.

Corso Reorder Request

The Corso Concierge team will review the claim and respond to the customer and reach a resolution within 24 hours.

That’s it! The whole process should take 7.8 seconds or less!

We hope that this new Gorgias integration saves you a bunch of time, creates an even better experience for your customers, and helps your brand win this holiday season!

Learn more about the integration HERE.

Check us out

Corso Checkout Extension

Corso Checkout Extension Now Available

We're excited to announce that Corso Green Shipping Protection is now available in Shopify UI Extensions! Shopify UI Extensions is a new feature that allows brands to customize the checkout experience for their customers. With this new feature, brands can add new fields, change the layout, and even add custom branding to their checkout. The combination of Corso Green Shipping Protection and Shopify UI Extensions is a powerful tool that can help brands improve the customer experience and reduce the risk of lost or damaged shipments.

|Jun 6, 2023

Shopify tools

Top Shopify Tools to Leverage for your DTC Brand

Powering millions of merchants in over 175 countries around the globe, Shopify is a platform that’s simple to use, create and customize. Shopify also has a plethora of apps to enhance both the consumer and merchant experience. To save you the scroll through the 8000 plus apps available, we’ve shortlisted our top 5 that we love and the best ways to use them.

|Feb 16, 2023


BigCommerce X Corso Integration

Corso has recently announced a strategic integration with BigCommerce. This integration will allow brands to easily add the Corso experience to their checkout, giving them access to powerful features and tools that can help them improve their post-purchase experiences.

|Jan 26, 2023

corso & recharge partnership

Corso & Recharge Partnership Announcement 📦 🌳

Corso is happy to announce our official integration with Recharge! This new Corso and Recharge partnership will allow customers to offset 100% of the carbon footprint associated with the last mile of their one-time and subscription orders while also offering shipping protection against lost, stolen, or damaged packages.

|Apr 20, 2022