Be at your best when orders are at their worst
Your brand can boost shipping efficiency by combining the powers of ShippingEasy and Corso. ShippingEasy streamlines shipping operations, offering competitive rates and seamless order processing across multiple channels. And when shipping issues arise, Corso’s Concierge service steps in to swiftly resolve customer issues, saving you time and hassle.
– Alana L,
Verified Dixxon Customer
“Customer service is incredible!! Never worked with a company who was so quick with responses and helping with any issues in the way that they do! Definitely earned a customer for life!“
How Corso Works For Your Customers
Most of your customers want the option to reduce their shipping anxiety by adding Green Shipping Protection to their order. At around 2% of the cart value, this protects against any lost, stolen, and damaged packages as well as offsetting any carbon associated with the shipment.
In the case of an order issue, your customer can request a reorder or refund through the order confirmation email you send at the time of purchase.
Alternatively, your CX team can use our integrations with helpdesks like Gorgias or Zendesk to have our team take the ticket off their plate.
Our Concierge team is led by e-commerce veterans that have built and scaled multiple 8-figure brands.
You can relax knowing that we are taking care of your customers at the same level you would, all while saving you precious time.
We make sure every customer is responded to by a real human (purposefully NOT AI) within one hour of filing a claim. Then, we make sure they get a full resolution in under 23 hours (because 24 is so cliche).
Customer response times
Customer satisfaction score
Brand First Design
Low Impact Code
Checkout Or Cart
Take it from them.
Sustainability | Greener Together
Your all-in-one carbon reduction program.
Participate with us in e-commerce sustainability