One platform for everything
post-purchase

Returns & exchanges, warranties, concierge CX, shipping protection, and sustainability — all working together in one unified platform.

With performance-based pricing, only pay when Corso delivers results.

The Real Cost

The hidden cost of a fragmented, incomplete
post-purchase stack

Many Shopify brands run 3-5 disconnected apps for returns, warranties, and shipping protection. And then they pay somebody to help them with their CX. What are your gaps costing you?

5+

average number of apps merchants use for post-purchase — each with its own bill, login, and data silo

Corso merchant surveys, 2024

$15–35

average internal cost to manually resolve a post-purchase CX ticket with disconnected tools

Corso merchant data, 2024

85%

of shoppers say a poor delivery or returns experience would stop them from ordering again

Ipsos Ecommerce Delivery Study
With Corso

Replace the patchwork.
Run one platform.

Unified Revenue Engine

Shipping protection fees, exchange-first return flows, and warranty upsells all feed into one revenue stream. Every capability reinforces the others — and your bottom line.

Zero Operational Overhead

Claims, returns, and warranty requests are all handled by Corso’s US-based concierge team. No tickets land on your desk. No extra headcount required.

One Dashboard, Full Visibility

Protection attach rates, return analytics, warranty registrations, and CX performance — all in one view. No toggling between five admin panels.

The Platform

Six capabilities.
One platform. Zero patchwork.

Every feature is built to work together — shared data, shared customer portal, shared concierge team. Start with one, unlock them all.

01. Shipping Protection

Award-winning protection trusted by Shopify’s top brands. Checkout Plus integration, embedded tracking portal, and automated claims resolution — all backed by Corso’s concierge team.

02. Returns & Exchanges

Exchange-first flows that transform returns into revenue. Workflow automation, embedded customer portal, and AI-powered analytics that actually reduce return rates over time.

03. Warranties & Registration

The most complete warranty solution on Shopify. Cross-channel registration, flexible resolution options, multi-policy support, and rich customer data collection — all in one system.

04. Corso Concierge

100% human, US-based support included at no extra cost. Brand-trained specialists who turn post-purchase problems into loyalty moments. Award-winning SLAs, luxury experience.

05. Sustainability

Every Corso-protected order includes automatic carbon offset at no additional cost. Real offset projects, full tracking and accountability — because your brand’s values should extend to the last mile.

06. Package Tracking

Branded tracking pages and proactive delivery notifications that reduce WISMO tickets and keep customers informed. Integrated with protection and returns for a seamless post-purchase experience.

You only pay when Corso delivers results.

No upfront fees. No per-ticket charges. The platform pays for itself through protection revenue, recovered exchanges, and eliminated support overhead. We’ll show you the exact financial model for your store.

What Merchants Report

Results from day one,
not quarter three

Merchants who consolidate onto Corso see shipping-related support tickets drop to near zero, return-driven revenue increase by 30%+ through exchange-first flows, and net-new revenue from protection and warranty fees starting in week one.

The platform effect is compounding: shared customer data means better warranty targeting, higher protection attach rates, and smarter return policies — all improving together.

Based on aggregate data from 1,000+ active Corso merchants across all platform capabilities

68%+

Avg protection attach rate at checkout

30%+

Revenue retained through exchange-first returns

< 24h

Avg claim & return resolution time

The Human Difference

Your concierge team.
Included.

Most platforms don’t offer any human support at all, forcing you to add yet another bill to your expenses. Every Corso plan includes a dedicated US-based concierge team trained on your brand, your policies, and your customers.

  • US-based team, no overseas outsourcing
  • Brand-trained on your tone, policies, and products
  • Handles claims, returns, and warranty requests
  • Empowered to resolve — not just escalate
  • Every interaction tracked and auditable
  • Included with every Corso plan at no extra cost
97%

CSAT Score

100%

US-Based Team

< 2 min

Avg First Response

0

Tickets for Your Team

Simple Setup

Full platform. Live in 48 hours.

No dev resources. No contracts. No risk. Start with one capability or launch the entire platform at once.

1

Tell Us About Your Brand

Fill out the form below. We’ll send a personalized platform walkthrough and revenue projection within 1 business day — covering protection, returns, warranties, and concierge.

2

We Handle the Full Install

Our team manages the entire Shopify integration — checkout widget, returns portal, warranty registration, tracking page. Zero work on your end, fully live within 48 hours.

3

Watch Every Capability Work Together

Customers get protection at checkout, seamless returns, warranty registration, and concierge support — all through one unified experience. Revenue flows in. Your team handles nothing.

No Commitment Required

See the full platform in action

We’ll build a personalized walkthrough covering every capability relevant to your brand — shipping protection, returns, warranties, concierge, and sustainability — plus a custom revenue projection. Usually delivered within 1 business day.

FAQ

Common questions

Do I have to use every capability, or can I start with just one? +
Start with whichever capability matters most — shipping protection, returns, or warranties. Every feature is built in and ready to activate whenever you are. There’s no separate install or additional contract for adding capabilities.
How does performance-based pricing work? +
You only pay when Corso delivers measurable results. The platform covers delivery issues and return labels from the protection fee revenue — no upfront costs, no wasted spend. We’ll show you the exact financial model for your store during your personalized walkthrough.
Is the concierge team really included at no extra cost? +
Yes. Every Corso plan includes our full US-based concierge team. They handle shipping claims, return requests, and warranty resolutions — all trained on your brand’s specific tone, policies, and products. No per-ticket fee, no premium tier.
How quickly can we go live? +
Most brands are fully live within 24–48 hours. Our team handles the entire installation — Shopify theme integration, checkout widget, returns portal, warranty registration, tracking page — with zero dev resources required on your end.
Is there a contract or long-term commitment? +
No contracts, no lock-ins. Corso runs month-to-month. We earn your business every single day by delivering results.
How is Corso different from using separate apps for each capability? +
Separate apps mean separate data silos, separate billing, separate customer portals, and separate support teams. Corso is one platform where shipping protection data informs your return policies, warranty registrations feed your CX team, and everything shares a single customer portal and analytics dashboard. The capabilities compound — together they deliver results that disconnected tools cannot.
Does Corso work with Shopify Plus? +
Yes. Corso is purpose-built for Shopify and Shopify Plus. We’re a Shopify Select Partner with deep integrations including Checkout Plus for native checkout experiences.
What size brands is Corso best for? +
We work best with Shopify brands doing $1M–$100M+ in annual revenue. Whether you’re scaling from $1M or optimizing at $100M, the platform adapts to your needs.