Crew by Corso

Claims, Returns, Exchanges, Warranties

One hub for a more unified post-purchase experience.

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Post-Purchase Hub

One hub for tracking, shipping issues, returns, warranties, sustainability

Exchange-First Flow

Exchange-First flow to reduce refunds and save orders

Clear Customer Updates

Status page eliminates miscommunications during each phase of the return

Powerful Automations

Flexible automations tailor Crew to the distinct needs of your store and policies

Intuitive Admin

The Crew admin is purposefully built to resolve requests quickly

All plans include all features and no overages

See The Feature List

Tracking

After an order is placed, give your customers one simple link where they can take care of any post-purchase need, and it all starts with tracking.

Reduce where-is-my-order tickets and then, should a shipping issue arise, enable Green Shipping Protection so the customer can connect with our Corso Concierge from one convenient location.

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Returns & Exchanges

Mitigate refunds and save revenue with a modern exchange-first flow. Just setup your unique return policy and then let Corso do the rest.

The admin perfectly integrates with Shopify so you have every bit of information to quickly resolve the return request in whatever you need: exchange, gift card, or refund.

Book a demo

Returns & Exchanges

Mitigate refunds and save revenue with a modern exchange-first flow. Just setup your unique return policy and then let Corso do the rest.

The admin perfectly integrates with Shopify so you have every bit of information to quickly resolve the return request in whatever you need: exchange, gift card, or refund.

Book a demo

Warranties

Pre-qualify your warranty claims and accelerate your time to resolution with flexible tools that take care of the customer.

Now you can upgrade your warranty process and move beyond unorganzied email boxes and spreadsheets.

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Crew by Corso
&
Green Shipping Protection

The post-purchase platform that pays for itself

Combine Crew by Corso with Green Shipping Protection and unlock the Corso Post-purchase Platform. You get the entire product suite along with a unique business model that can cover costs such as shipping issues, return labels, app SaaS fees, and carbon offsets.

Find Out How

Perfectly built for Shopify

The admin of Crew is purposefully tailored to your Shopify store. All products, orders, returns, and fulfillments are seamlessly integrated to make sure you have all the data and information you need to take care of the customer.

The flexible admin lets you approve, modify, or deny any request with precise communication back to the customer.