Shipping Protection Features

Shipping Protection that generates new revenue and delivers better customer experiences

Branded Experience

1

Flexible Widget Placement

Included

Use our checkout extension are place the widget on your cart page or side cart.

Branded Customer Portal

Included

Direct your customers to a branded portal for a seamless brand experience

Embedded Customer Portal

Included

Embed the shipping claim customer portal directly into your Shopify page for a more seamless experience

Branded Widget

Included

Keep your site clean with a minimalist widget that matches your brand perfectly

No Extra Emails

Included

Leverage the emails you are already sending to add simple callouts for shipping protection coverage

Corso Concierge

Extensive Claim Coverage, We Cover It All

Included
  • Lost in transit
  • Damaged
  • Stolen
  • Delivered not received
  • Wrong items
  • Wrong address
  • Customer input incorrect address
  • Return to sender
  • Origin scan only
  • Arriving after guaranteed delivery date

Personalized Responses

Included

Every customer gets a personal, friendly response from the Corso Concierge team

Award Winning Service

Included

Give your paying customers the luxury service they deserve with industry leading SLAs for response time and customer satisfaction

Flexible SLAs

Included

Cater SLAs to your unique business needs with the primary goal of taking care of customers

Resolve With Store Credit

Included

Resolve shipping issues with store credit. This helps for out of stock items or when customers want to exchange

Dashboard & Admin

Transparent Claim Conversations

Included

See every email sent and received by our Corso Concierge team so you always have the latest context

Key Performance Indicators

Included

Measure key metrics related to your shipping protection program

Merchant Claim Creation

Included

Create claims on behalf of your customer and send them to our Corso Concierge for immediate resolution

Sustainability Metrics

Included

Know how much carbon you are offsetting with tracking and accountability for every protected order

Integrations

Corso App

Included

Shipping Protection is perfectly integrated into the Corso post-purchase experience alongside tracking, returns, and warranties.

Help Desks

Included

Full integrations with multiple help desks such as Gorgias, Zendesk, Slack and more. Manage all tickets from one place.

Recharge Advanced Integration

Included

Use our advanced integration with recharge to better deliver shipping protection on recurring orders.

Other Subscriptions

Included

Protect subscription orders with easy integrations into all subscription providers, including Skio, Stay, Yotpo, and more.

Carts

Included

Integrate seamlessly with 3rd party carts like Rebuy, Upcart, Slidecart, Uplinkly, Wow, Boost and more.

Shopify Extensions

Included

Drag and drop the Corso Checkout Extension into your Shopify Plus Checkout

Open API

Included

Use the Shipping Protection Open API to build custom functionality

Support

Dedicated Onboarding

Included

Let our concierge team make sure that any onboarding or transitions go smoothly

Knowledge Base

Included

Every feature and process has an article to help you get the most of Shipping Protection

Ongoing Feature Development

Included

Get new features and functionality immediately upon release, which is often

Shipping Protection

From checkout to payout, you get more with Corso. Let’s Grow!