Shipping Protection Features
Shipping Protection that generates new revenue and delivers better customer experiences
Branded Experience
Flexible Widget Placement
Use our checkout extension are place the widget on your cart page or side cart.
Branded Customer Portal
Direct your customers to a branded portal for a seamless brand experience
Embedded Customer Portal
Embed the shipping claim customer portal directly into your Shopify page for a more seamless experience
Branded Widget
Keep your site clean with a minimalist widget that matches your brand perfectly
No Extra Emails
Leverage the emails you are already sending to add simple callouts for shipping protection coverage
Corso Concierge
Extensive Claim Coverage, We Cover It All
- Lost in transit
- Damaged
- Stolen
- Delivered not received
- Wrong items
- Wrong address
- Customer input incorrect address
- Return to sender
- Origin scan only
- Arriving after guaranteed delivery date
Personalized Responses
Every customer gets a personal, friendly response from the Corso Concierge team
Award Winning Service
Give your paying customers the luxury service they deserve with industry leading SLAs for response time and customer satisfaction
Flexible SLAs
Cater SLAs to your unique business needs with the primary goal of taking care of customers
Resolve With Store Credit
Resolve shipping issues with store credit. This helps for out of stock items or when customers want to exchange
Dashboard & Admin
Transparent Claim Conversations
See every email sent and received by our Corso Concierge team so you always have the latest context
Key Performance Indicators
Measure key metrics related to your shipping protection program
Merchant Claim Creation
Create claims on behalf of your customer and send them to our Corso Concierge for immediate resolution
Sustainability Metrics
Know how much carbon you are offsetting with tracking and accountability for every protected order
Integrations
Corso App
Shipping Protection is perfectly integrated into the Corso post-purchase experience alongside tracking, returns, and warranties.
Help Desks
Full integrations with multiple help desks such as Gorgias, Zendesk, Slack and more. Manage all tickets from one place.
Recharge Advanced Integration
Use our advanced integration with recharge to better deliver shipping protection on recurring orders.
Other Subscriptions
Protect subscription orders with easy integrations into all subscription providers, including Skio, Stay, Yotpo, and more.
Carts
Integrate seamlessly with 3rd party carts like Rebuy, Upcart, Slidecart, Uplinkly, Wow, Boost and more.
Shopify Extensions
Drag and drop the Corso Checkout Extension into your Shopify Plus Checkout
Open API
Use the Shipping Protection Open API to build custom functionality
Support
Dedicated Onboarding
Let our concierge team make sure that any onboarding or transitions go smoothly
Knowledge Base
Every feature and process has an article to help you get the most of Shipping Protection
Ongoing Feature Development
Get new features and functionality immediately upon release, which is often
Shipping Protection
From checkout to payout, you get more with Corso. Let’s Grow!
