Support Smarter, Resolve Faster
What is Kustomer?
Kustomer is a powerful customer service platform designed for e-commerce brands. It centralizes customer interactions, order details, and messaging into a single view, enabling support teams to provide faster, more personalized service.
With Kustomer, brands streamline CX workflows, reduce resolution times, and gain the insights needed to deliver an exceptional customer experience at scale.
The Corso x Kustomer Integration
Corso’s integration with Kustomer connects your post-purchase operations directly to your customer support workspace. Support reps can view, create, and manage returns, warranties, and shipping protection claims from within Kustomer — no need to jump between dashboards.
This real-time integration keeps customer and claim data fully synced, empowering your team to resolve issues faster and deliver a smoother, more connected experience.
With this integration, you can:
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View All Corso Claims in One Place – See all Corso claim events directly on the Kustomer timeline alongside orders, messages, and customer interactions.
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Create & Manage Claims Instantly – Initiate returns, warranties, or shipping protection claims directly in Kustomer without requiring customers to use a separate portal.
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Support Multiple Stores Seamlessly – Switch between Shopify storefronts effortlessly for multi-brand or multi-store retailers.
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Search & Filter With Ease – Instantly find orders and associated claims using Kustomer’s robust search and filtering tools.
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Sync in Real Time – Any updates in Corso — claim status, tags, or resolutions — automatically appear in Kustomer.
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Streamline Your Workflow – Manage refunds, exchanges, resolutions, and case tagging directly in the Kustomer conversation view.
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Enhance Customer Satisfaction – Resolve claims faster, reduce handoffs, and keep your customers informed every step of the way.
What This Means for Brands
Shopify brands using Corso and Kustomer together can unlock:
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A unified workspace for customer support and post-purchase operations
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Faster resolution times and fewer manual touchpoints
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Better claim visibility and improved operational efficiency
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A smoother customer experience that keeps shoppers coming back
For brands managing multiple Shopify storefronts, this integration is especially powerful — one support workspace, one workflow, zero switching costs.
Brands Already Using This Integration
Top Shopify brands like Caraway, True Classic, and Dagne Dover are already leveraging the Kustomer + Corso integration to centralize support, accelerate resolutions, and deliver world-class customer experiences.
How to Enable the Integration
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In your Corso Admin, navigate to Integrations and select Kustomer.
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Link your Kustomer account and connect your Shopify stores.
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Start viewing, creating, and managing Corso claims directly in your Kustomer workspace.
That’s it. Your support team is ready to deliver faster, smarter resolutions without switching platforms.
An Elevated Experience
Add Corso to your store for a new revenue stream that eliminates old post-purchase costs and delivers the best customer experiences. Let’s Grow!
