Returns & Exchanges
Transform your Shopify returns and exchanges flow into a revenue-generating powerhouse. Retain revenue, automate workflows, and provide better customer experiences with Corso’s powerful returns and exchanges platform.
A fresh spin on customer-paid returns that reduces returns
Corso’s replacement service is the only proven way to actually reduce return rates while also providing customer-paid exchange services. With Corso you get higher revenue, better customer experiences, and superior technology. All around, it’s just better for your business.
The most powerful returns and exchanges automation engine
Automate your work away with instant exchanges and auto finalization rules. Corso gives you all the rules and conditions to build your return policy your way.
Embed the industry’s best customer portal for more seamless customer experiences
Your customer portal page is a highly visited page for tracking, shipping issues, and returns. Funnel all that valuable traffic back to your site and provide a better, more branded customer experience.
AI answers or big picture dashboards. It’s up to you.
Our analytics tech stack is infused with AI and any answer is just a question away. We also have the best dashboards to get the overall view and trends of your returns and exchange program.
The Newest Corso Product👇
Major Product Release
Corso Checkout Plus
Upgrade your checkout flow to get buyer consent in a transparent and trustworthy way. This includes easy implementation to start adding valuable services such as shipping protection, free returns, and sustainability.
Include pricing as a product in the cart or in your shipping rates. Then use the Corso platform to deliver a premium post-purchase experience for shipping issues, order tracking, returns & exchanges, and warranties.
Learn How Corso Helps Get Buyer Consent & Promotes Customer Transparency
Uniquely Corso
Here’s a few things that set Corso Returns & Exchanges apart.
Customer-Paid Returns
Your customers pay for a premium replacement service that eliminates your return program costs.
Integrated Customer Portal
Customer can resolve tracking, shipping issues, returns, and warranties in a portal on your site.
Custom Fields
Ask eligibility questions and gather any information that is important for your brand.
Admin Claim Creation
Stop maintaining allow lists. Simply create the claim on behalf of your customer in the admin.
AI Analytics
Ask Corso any question about your data and get answers powered by Corso’s artificial intelligence.
Having Corso is essential for the quick resolution of lost/stolen packages. Their customer service is next level and response time is FAST. We’ve been able to save money on reshipments and truly enjoy working with their team.
— SuitShop
Work With Us
PERFECTLY BUILT FOR SHOPIFY
The admin of Corso is purposefully tailored to your Shopify store. All products, orders, returns, and fulfillments are seamlessly integrated to make sure you have all the data and information you need to take care of the customer.
The flexible admin lets you approve, modify, or deny any request with precise communication back to the customer.
Performance-Based Pricing That Scales With You
No contracts. No wasted spend. Corso helps Shopify brands automate post-purchase and generate new revenue—only paying when we deliver results.
Corso Includes:
- No Fixed Fees – You only pay a percentage of the revenue Corso helps generate.
- Platform pays for delivery issues and return labels.*
- Unlimited claims & no overages.
- Friendly terms. No lengthy contracts.
- Corso Concierge claim handling.
- Full-featured platform to generate revenue and resolve all shipping, return, and warranty claims.
- Learn more about Delivery Guarantee
- Learn more about Returns & Exchanges
- Learn more about Warranties & Registration