Shipping Protection
Get award-winning shipping protection trusted by Shopify’s top brands, now fully updated with Checkout Plus.
Built with your brand in mind
Corso upgrades your checkout with shipping protection and delivery estimates. With millions of protected shipments, Corso is proven and optimized for conversion and attach rate.
Embedded Portal For A More Seamless Customer Experience
The industry’s best customer portal is embedded with tracking information directly on your site to capture traffic for one of your site’s most visited pages. Your customer’s get easy help with delivery issues as they are tracking their package.
See every email sent or received by the Corso Concierge.
See every interaction your customer has with our Corso Concierge. In the Corso admin, you will always be in the know about every shipping claim.
Monitor Performance
Monitor the performance of your deliveries with advanced analytics for your orders and your shipping claims. See how much carbon you are reducing and how much money your are saving with every resolved shipping issue.
The Newest Corso Product👇
Major Product Release
Corso Checkout Plus
Upgrade your checkout flow to get buyer consent in a transparent and trustworthy way. This includes easy implementation to start adding valuable services such as shipping protection, free returns, and sustainability.
Include pricing as a product in the cart or in your shipping rates. Then use the Corso platform to deliver a premium post-purchase experience for shipping issues, order tracking, returns & exchanges, and warranties.
Learn How Corso Helps Get Buyer Consent & Promotes Customer Transparency
The Corso Concierge Is About People
You can relax knowing that every single customer is cared for by a real human, within one hour of submitting a claim.
Our mission is simple: Protect your customer relationships, not just your revenue.
Every conversation is handled with empathy, flexibility, and the freedom to approve claims that make things right, not find loopholes to deny them. That's why leading Shopify brands trust Corso Concierge to represent their brand voice and values at every touchpoint.
Kelsey Arnett
Molly Meetz
Kody Probst
Corso Handles ALL Types Of Delivery Issues
When unexpected shipping issues happen, Corso will take care of you.
- Lost
- Damaged
- Stolen / Porch Pirates
- Delivered, Not Received
- Wrong Items
- Wrong Address Delivery
- Customer Input Incorrect Address
- Return To Sender
- Origin Scan Only
- Arrived After Guaranteed Delivery Date
- …Plus Specific Coverage For Your Unique Situation
It’s more than coverage.
It’s care.
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I had accidentally put the wrong city for my address, and was very nervous that I wouldn’t get my package. You were responsive to all my questions and it is now on its way!
— Keri
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Wonderful! The issue was the mailman put my package in the wrong mailbox at my complex.
— Lee
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Everyone at FirstMile gave me the runaround. You solved my issue within a few hours, same day. Appreciated.
— Delsini
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The promptness on responses for my claim for damage product was handled expeditiously. Keep up the great customer care service.
— Regina
Your customers will love Corso
Nothing gives us more pride than hearing what your customers say about our Corso Concierge. We live for these reviews.
“Thank you for the excellent business will definitely be ordering more for my wife. You guys customers service is top notch”
— Erich, Topicals Customer
“Very responsive, incredibly eager to assist, and an absolute pleasure to deal with.”
— Cory, Dixxon Customer
“I received an immediate response. A solid solution to the problem was provided, which will resolve the issue. Thank you!!”
— Allison, Brumate Customer
“This is the fastest, most worry free service I’ve ever received! Thank you”
— Stephanie, Laird Superfoods Customer
Corso Concierge SLAs
Every claim is tracked, measured, and surveyed for optimal results
53 min
Response
1.8 Emails
To Resolution
97.3 %
Customer Satisfaction
Our goal is to help brands win.
Shefit
Their team is extremely responsive; It's refreshing. We used another vendor for over two years, change is scary, but Corso made the switch easy.
Honeylove
One of the things we want to exude is a sense of luxury. That's why we went with Corso!
Every Man Jack
Great team, super helpful and quick to reply to our team and of course customers reaching out for support with their orders. Easy install and tracking. And our customers seem to definitely find value in the service.
böhme
Super easy implementation! The team is very helpful and managed to implement a lot of custom functionalities. So far we are very happy with the protection. Their CS is great, they are very responsive.
Performance-Based Pricing That Scales With You
No contracts. No wasted spend. Corso helps Shopify brands automate post-purchase and generate new revenue—only paying when we deliver results.
Corso Includes:
- No Fixed Fees – You only pay a percentage of the revenue Corso helps generate.
- Platform pays for delivery issues and return labels.*
- Unlimited claims & no overages.
- Friendly terms. No lengthy contracts.
- Corso Concierge claim handling.
- Full-featured platform to generate revenue and resolve all shipping, return, and warranty claims.
- Learn more about Delivery Guarantee
- Learn more about Returns & Exchanges
- Learn more about Warranties & Registration