Customer-paid Returns
Say goodbye to the cost of expensive return apps and return labels while giving customers peace of mind about their purchase.
The Corso Returns & Exchange platform manages the entire claim process along with the waiving of return fees for customers that chose this option.
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What It’s Made Of
30-day Full Service Exchanges
Shipping Protection
Add shipping protection to your orders and cover the cost of all types of shipping issues: lost, damaged, stolen, missing or wrong items, return to sender, and other carrier mistakes.
Corso Concierge
The friendly Corso Concierge handles all your shipping issues with award-winning service. We’ve handled hundreds of thousands of claims and have maintained a 97% CSAT score on thousands of surveys.
Instant Exchanges
Elevate the customer experience with with an instant exchange service powered by the award winning Corso Concierge. Customers get their exchanges processed immediately and your return volume shrinks.
30-day full service support for shipping issues and exchanges
The friendly Corso Concierge takes care of your customer for 30 days. They have a proven record of reducing refunds by helping your customer with instant replacements for any shipping issue or exchange needs. It’s the only real way to drive your return rates down while increasing your customer satisfaction.
Lower refund rates AND a higher CSAT. It can happen.
Since everyone knows free returns equals more returns, Corso takes a better approach. Our instant replacement service for shipping issues and exchanges drives your return rate down. Meanwhile your customers get better service from the Corso Concierge and you get better revenue from us.
New revenue covers old costs
You no longer have to pay for SaaS fees, return labels, and return overages. The new revenue generated from Corso eliminates these outdated costs. Nobody gives back more to brands than Corso.
Manage all your claims in one place
Corso’s admin let’s you manage all your shipping issues, returns, and exchanges in one place. And since the Corso Concierge is handling tickets and the Corso platform is automatically processing exchanges, you’re workload will never feel lighter.
The full power of Corso’s returns & exchanges platform
You get full access to every feature of the Corso app. You get the power of dynamic fees, policy configurations, workflow automations, dashboards, Analytics AI, shipping protection admin.
Drastically reduce return label costs & keep more revenue
You can setup Corso to charge customers the return label cost or a flat handling fee on unprotected orders. This is completely optional but it can also drastically reduces return label costs. You keep the revenue for these lower costs.
Corso Jams With The Best Brands
Creating Revenue + Better CX
More Corso For Your Store
Performance-Based Pricing That Scales With You
No contracts. No wasted spend. Corso helps Shopify brands automate post-purchase and generate new revenue—only paying when we deliver results.
Corso Includes:
- No Fixed Fees – You only pay a percentage of the revenue Corso helps generate.
- Platform pays for delivery issues and return labels.*
- Unlimited claims & no overages.
- Friendly terms. No lengthy contracts.
- Corso Concierge claim handling.
- Full-featured platform to generate revenue and resolve all shipping, return, and warranty claims.
- Learn more about Delivery Guarantee
- Learn more about Returns & Exchanges
- Learn more about Warranties & Registration