Checkout Plus
Checkout Plus adheres to Shopify’s buyer consent guidelines and is the best way to offer services like shipping protection in a transparent and trustworthy way.
Learn How Corso Helps Get Buyer Consent & Promotes Customer Transparency
What It’s Made Of
Delivery Guarantee
Checkout Plus
Add Checkout Plus to your cart and get explicit buyer consent to cover all types of delivery issues: lost, damaged, stolen, missing or wrong items, return to sender, and other carrier mistakes.
Corso Concierge
The friendly Corso Concierge handles all your delivery issues with award-winning service. We’ve handled hundreds of thousands of claims and have maintained a 97% CSAT score on thousands of surveys.
Get explicit buyer consent from customers in a trustworthy and transparent way.
Checkout Plus is trusted by top Shopify brands as a way to provide valuable services such as shipping protection or free returns.
Monitor Performance
Monitor the performance of your Delivery Guarantee and sustainability programs with advanced analytics for your orders and your claims. See how much money your are saving with every resolved claim.
The best service with the best SLAs
Our friendly Corso Concierge gives award-winning attention to every claim. We have handled hundreds of thousands of claims and have sustained a 97% CSAT score on thousands of surveys. Our service has been tested and proven by ecomm’s most customer-focused brands. Corso is a service you can trust.
Embedded Customer Portal
Corso has the best customer portal and you can embed it directly on your site. Give your customers a luxury experience when they need it the most.
Having Corso is essential for the quick resolution of lost/ stolen packages. Their customer service is next level and response time is FAST. We’ve been able to save money on reshipments and truly enjoy working with their team.
– Suitshop
Corso Handles ALL Types Of Delivery Issues
When unexpected shipping issues happen, Corso will take care of you.
Lost
$10
Damaged
$10
Stolen / Porch Pirates
$10
Delivered, Not Received
$10
Wrong Items
$10
Wrong Address Delivery
$10
Customer Input Incorrect Address
$10
Return To Sender
$10
Origin Scan Only
$10
Arrived After Guaranteed Delivery Date
$10
...Plus Specific Coverage For Your Unique Situation
$10
It's more than coverage.
It's care.
I had accidentally put the wrong city for my address, and was very nervous that I wouldn’t get my package. You were responsive to all my questions and it is now on its way!
$10
- Keri
Wonderful! The issue was the mailman put my package in the wrong mailbox at my complex.
$10
- Lee
Everyone at FirstMile gave me the runaround. You solved my issue within a few hours, same day. Appreciated.
$10
- Delsini
The promptness on responses for my claim for damage product was handled expeditiously. Keep up the great customer care service.
$10
- Regina
Corso Concierge
Award-winning Customer Service
Our award-winning Corso Concierge team is recognized by Front as a leader in customer satisfaction by maintaining a CSAT score of 97% on thousands of surveys. We are a team of e-commerce veterans who have built and scaled multiple 8-figure brands.
The Corso Concierge Is About People
You can relax knowing that we are taking care of your customers at the same level you would, all while saving you time and money.
We make sure every customer is responded to by a real human (purposefully not robots) within one hour of filing a claim. Our mission is to win them over for your brand by approving claims, not finding technical loopholes to deny them.
Kody Probst
Molly Meetz
Lauren Soto
Corso Concierge SLAs
Every claim is tracked, measured, and surveyed for optimal results
Response
To Resolution
%
Customer Satisfaction
Corso Jams With The Best Brands
Creating Revenue + Better CX
More Corso For Your Store
Performance-Based Pricing That Scales With You
No contracts. No wasted spend. Corso helps Shopify brands automate post-purchase and generate new revenue—only paying when we deliver results.
Corso Includes:
- No Fixed Fees – You only pay a percentage of the revenue Corso helps generate.
- Platform pays for delivery issues and return labels.*
- Unlimited claims & no overages.
- Friendly terms. No lengthy contracts.
- Corso Concierge claim handling.
- Full-featured platform to generate revenue and resolve all shipping, return, and warranty claims.
- Learn more about Delivery Guarantee
- Learn more about Returns & Exchanges
- Learn more about Warranties & Registration