Checkout Plus
Checkout Plus adheres to Shopify’s buyer consent guidelines and is the best way to offer services like shipping protection in a transparent and trustworthy way.
Learn How Corso Helps Get Buyer Consent & Promotes Customer Transparency
WHAT IT'S MADE OF
Delivery Guarantee
Checkout Plus
Add Checkout Plus to your cart and get explicit buyer consent to cover all types of delivery issues: lost, damaged, stolen, missing or wrong items, return to sender, and other carrier mistakes.
Corso Concierge
The friendly Corso Concierge handles all your delivery issues with award-winning service. We’ve handled hundreds of thousands of claims and have maintained a 97% CSAT score on thousands of surveys.
Get explicit buyer consent from customers in a trustworthy and transparent way.
Checkout Plus is trusted by top Shopify brands as a way to provide valuable services such as shipping protection or free returns.
Monitor Performance
Monitor the performance of your Delivery Guarantee and sustainability programs with advanced analytics for your orders and your claims. See how much money your are saving with every resolved claim.
The best service with the best SLAs
Our friendly Corso Concierge gives award-winning attention to every claim. We have handled hundreds of thousands of claims and have sustained a 97% CSAT score on thousands of surveys. Our service has been tested and proven by ecomm’s most customer-focused brands. Corso is a service you can trust.
Embedded Customer Portal
Corso has the best customer portal and you can embed it directly on your site. Give your customers a luxury experience when they need it the most.
Having Corso is essential for the quick resolution of lost/stolen packages. Their customer service is next level and response time is FAST. We’ve been able to save money on reshipments and truly enjoy working with their team.
— SuitShop
Work With UsCorso Handles ALL Types Of Delivery Issues
When unexpected shipping issues happen, Corso will take care of you.
- Lost
- Damaged
- Stolen / Porch Pirates
- Delivered, Not Received
- Wrong Items
- Wrong Address Delivery
- Customer Input Incorrect Address
- Return To Sender
- Origin Scan Only
- Arrived After Guaranteed Delivery Date
- …Plus Specific Coverage For Your Unique Situation
It’s more than coverage.
It’s care.
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I had accidentally put the wrong city for my address, and was very nervous that I wouldn’t get my package. You were responsive to all my questions and it is now on its way!
— Keri
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Wonderful! The issue was the mailman put my package in the wrong mailbox at my complex.
— Lee
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Everyone at FirstMile gave me the runaround. You solved my issue within a few hours, same day. Appreciated.
— Delsini
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The promptness on responses for my claim for damage product was handled expeditiously. Keep up the great customer care service.
— Regina
Award-winning Customer Service
Corso earned Front's Customer Service Award for achieving a 97% CSAT score — a testament to our team's commitment to fast, empathetic resolutions for every shopper.
About Game Changer AwardsThe Corso Concierge Is About People
You can relax knowing that every single customer is cared for by a real human, within one hour of submitting a claim.
Our mission is simple: Protect your customer relationships, not just your revenue.
Every conversation is handled with empathy, flexibility, and the freedom to approve claims that make things right, not find loopholes to deny them. That's why leading Shopify brands trust Corso Concierge to represent their brand voice and values at every touchpoint.
Kelsey Arnett
Molly Meetz
Kody Probst
Corso Concierge SLAs
Every claim is tracked, measured, and surveyed for optimal results
53 min
Response
1.8 Emails
To Resolution
97.3 %
Customer Satisfaction
Corso Jams With The Best Brands
Creating Revenue + Better CX
More Corso For Your Store
Create new revenue and deliver better customer experiences. Let's Grow!
Performance-Based Pricing That Scales With You
No contracts. No wasted spend. Corso helps Shopify brands automate post-purchase and generate new revenue—only paying when we deliver results.
Corso Includes:
- No Fixed Fees – You only pay a percentage of the revenue Corso helps generate.
- Platform pays for delivery issues and return labels.*
- Unlimited claims & no overages.
- Friendly terms. No lengthy contracts.
- Corso Concierge claim handling.
- Full-featured platform to generate revenue and resolve all shipping, return, and warranty claims.
- Learn more about Delivery Guarantee
- Learn more about Returns & Exchanges
- Learn more about Warranties & Registration