by Georgina Monti | Aug 12, 2022 | Customer Experience, Post Purchase Experience
In this article 2 3 FirstHeadingContinue CommunicationsProtect OrdersCreate an Online CommunityLoyalty ProgramsShare How-Tos Brands are often so focused on acquiring and reaching new clients, that they forget about the customers’ post-purchase experience. Not to...
by Georgina Monti | Jul 20, 2022 | Customer Experience, Post Purchase Experience
In this article 2 3 FirstHeadingWhat is Average Order Value (AOV)?5 Effective Ways to Boost Average Order Value (AOV) Upsell or Cross-Sell UpsellingCross-SellingCreate Packages and ProgramsSubscriptionsReward Order Spend with Free Shipping and GiftsPersonalize the...
by Georgina Monti | Jun 17, 2022 | Post Purchase Experience, Shipping Protection
In this article 2 3 FirstHeadingAutomate ProcessesReorder RevenueDecrease Support Tickets Consumers have been shifting away from brick-and-mortar stores and heavily towards eCommerce over the past few years. In fact, more than 55% of US consumers prefer to shop...