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January “Returnuary” returns reveal gaps in post-purchase customer experience. Learn what to track, how returns impact repeat purchase rate, and how to improve workflows.
Holiday returns can quietly become your biggest operational bottleneck—spiking tickets, slowing ops, and draining margin. This guide breaks down how high-volume Shopify brands scale with exchange-first workflows, self-service portals, and automated claims to resolve issues faster while retaining more revenue.
Holiday returns are stressful, but customer empathy can turn frustration into loyalty. Learn how Shopify brands can use empathetic communication and thoughtful solutions to improve satisfaction during peak season.
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Discover the post-purchase metrics Shopify brands must track to deliver exceptional holiday CX. Learn how to improve repeat purchases, reduce returns, and boost customer satisfaction this season.
Black Friday and Cyber Monday returns don’t have to hurt your margins. Learn how Shopify brands optimize return policies, streamline logistics, and boost loyalty with Corso’s Post-Purchase Platform.
Learn how to reduce the cost of returns without sacrificing customer trust. Discover strategies for effective return fee management, from segmentation to transparency, and boost your profit margins.
Returns are inevitable, particularly around the holiday season. However, while they’re often seen as the problem child in eCommerce, a well-managed returns process is a key player in customer loyalty. Here’s how brands can achieve both—and how Corso is leading the way with a platform designed to empower brands and enhance the customer experience.
‘Tis the season of peak sales for brands, as shoppers hunt for the perfect gifts. But with the surge in holiday shopping comes a rise in returns. Whether it’s the wrong size, color, or simply not quite what the customer expected, returns are inevitable. Here, we’ll explore some of the best practices for creating a holiday return policy that keeps your customers happy, and your team.
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