Adjusting Line Item Eligibility in Corso Admin

Adjusting Line Item Eligibility in Corso Admin

October 10, 2025

Brands can now adjust item eligibility after a claim has been submitted. This gives teams full control to mark an item as eligible or ineligible directly from the Corso Admin, even after a customer has completed the claim flow. This update is especially useful when a customer accidentally selects the wrong response during submission or when a brand needs to manually restrict or allow certain items. With this new flexibility, teams can easily correct errors and manage exceptions without disrupting the customer experience.