Brands can now offer Gift Returns

Brands can now offer Gift Returns

October 23, 2025

Corso now supports gift returns, allowing recipients to easily return or exchange gifted items without involving the original purchaser. Brands can enable gift returns in Admin settings and customize the portal text to guide customers through the process. Recipients can look up their order using a postal or tracking number, update their contact information, and submit a return just like a normal claim—ensuring follow-up emails go to the gift recipient rather than the gift giver. This feature keeps the experience seamless for customers while maintaining clean reporting and visibility for brands.