Changelog
Customer Risk Level & Customer Total Warranties Last Year as New Automation Conditions
October 22, 2025
We've added two all new conditions within Corso automations including customer risk level and customer total warranties last year. Customer risk level will be the risk score of the customer (low, medium, high) based on their customer profile and things like number of claims, order source, media uploaded etc). This allows brands to adjust claim eligibility based on how risky the customer may be.
Customer total warranties last year is simply an aggregation of the total warranties last year that brands can use as a condition greater or less than any given number of claims. This allows brands to manage their claim eligibility based on total number of warranties.