Corso x Kustomer Exclusive Webinar

How Top Shopify Brands Are Solving the Warranty Management Problem

(and how you can too)

Your CX team shouldn’t have to play detective.

Warranties are one of the most time-consuming support workflows in DTC. Your team is jumping between Kustomer, warranty dashboards, Shopify, and email threads just to verify a single claim.

Customers wait. Tickets pile up. Your team burns out trying to piece together product details, purchase dates, and claim history.

And here’s what makes it worse: Most warranty platforms weren’t built to integrate with your helpdesk. So your CX team is stuck copying and pasting between systems, or worse—asking customers for information you already have.

The Corso x Kustomer integration changes everything.

Now your team can:

→ View complete warranty claim history directly in Kustomer’s timeline

→ Register products and file warranty claims without leaving the conversation

→ Access purchase verification, product details, and claim status in real-time

→ Support multiple Shopify stores from one unified workspace

→ Automate approvals and let customers self-serve through branded portals

No switching. No hunting. No friction.

Why This Matters for Your Team

Warranty management isn’t just a CX problem—it’s an ecosystem problem. Most DTC brands are managing warranties through spreadsheets, email, or platforms that don’t talk to their helpdesk.

This integration brings warranty management into your existing support workflow, turning what used to take multiple touches and platform jumps into a seamless, automated process.

The result? Leading Shopify brands are seeing 50%+ reductions in warranty-related tickets, sub-60-second self-service registration, and significantly faster resolution times.

Join us for a live walkthrough.

We’re bringing together CX leaders and operators to show exactly how this integration works and share tactical insights on streamlining warranty operations in DTC.

Register below 👇