ONELIVE
ONELIVE helps music, sports, and entertainment brands create unforgettable fan experiences with Corso’s comprehensive post-purchase platform—turning protection, tracking, returns, and warranties into one seamless story.
How ONELIVE + Corso Empower Brands to Deliver Seamless Post-Purchase Experiences for Fans
About ONELIVE
ONELIVE is a leading ecommerce platform specializing in music, sports, and entertainment merchandising. They power online stores for artists, athletes, teams, and entertainment brands, helping them connect with fans through branded merchandise and memorable shopping experiences. With deep expertise in fan engagement and high-volume event-based sales, ONELIVE ensures their clients have access to best-in-class technology that protects and enhances every customer touchpoint.
“Corso offers one of the best shipping warranty products within Shopify’s ecosystem today, and the breadth of their capabilities, including returns and exchanges, is what many of our clients have been asking for. We’re glad to add Corso to our growing list of top-tier technology partners.” — Dustin Hall, President at ONELIVE
Integration Impact Summary
Key Benefits for Brands Using Corso + ONELIVE:
→ Fan Trust: Instant shipping protection for limited-edition and high-value merchandise
→ Operational Efficiency: 60-70% reduction in support tickets for shipping and return issues
→ Branded Experience: Fully white-labeled tracking, protection, and returns portals
→ Revenue Protection: Performance-based pricing that minimizes fulfillment losses
Together, Corso and ONELIVE help entertainment brands improve fan satisfaction, operational efficiency, and post-purchase revenue. Here’s how.
Use Case #1: Protecting High-Value Fan Merchandise
The Challenge:
Limited-edition drops, signed items, and premium collectibles carry significant monetary and emotional value. When packages go missing or arrive damaged, traditional shipping insurance creates friction and damages fan relationships during critical moments like tour releases or championship drops.
The Solution:
Corso’s shipping protection integrates seamlessly into ONELIVE stores. Corso Concierge handles claims directly with fans, resolving issues in hours instead of days while maintaining the brand’s identity throughout the resolution process.
Brand Results
| Metric | Result |
|---|---|
| Claims Resolution Time | Hours instead of days |
| Support Ticket Volume | 60-70% reduction |
Use Case #2: Streamlined Returns & Exchanges for Event-Based Drops
The Challenge:
Tour merchandise, limited-edition releases, and seasonal drops generate concentrated volumes of sizing exchanges and return requests. Manual workflows create inconsistent experiences and strain support teams during peak moments.
The Solution:
Corso’s automated returns portal lets fans initiate exchanges and track resolutions themselves within a fully branded experience. The system integrates with Shopify inventory in real-time, enabling seamless processing without additional support staff.
Use Case #3: Unified Post-Purchase Analytics
The Challenge:
Entertainment brands operating across multiple channels lack centralized visibility into shipping issues, return patterns, and satisfaction metrics—making it difficult to optimize operations during critical release periods.
The Solution:
Corso’s analytics dashboard provides real-time insights into shipping protection claims, return trends, and tracking engagement. Brands can identify fulfillment issues early and make data-driven decisions backed by unified performance data.
Corso’s Impact on ONELIVE Brands
What Changed for Entertainment Brands:
→ Efficiency: 60-70% reduction in support workload
→ Fan Experience: Branded protection and resolution maintains premium touchpoints
→ Revenue Impact: Performance-based protection minimizes fulfillment losses
→ Visibility: Unified analytics across all post-purchase operations
→ Scalability: Automated workflows handle high-volume drops without adding headcount
How to Enable the Integration
- Contact ONELIVE to request Corso integration and exclusive partnership pricing
- Once connected, Corso’s full suite of protection, returns, warranties, and tracking integrates with your ONELIVE-powered Shopify store
- Configure branded experiences that match your artist, team, or entertainment brand identity
What This Means for Entertainment Brands
With Corso x ONELIVE, brands can:
→ Protect fan relationships with instant, branded issue resolution
→ Automate returns and exchanges for high-volume release periods
→ Maintain premium experiences throughout the post-purchase journey
→ Gain centralized performance visibility and customer insights
“We couldn’t be more excited to join forces with our friends at ONELIVE. This partnership brings together two companies obsessed with elevating the customer experience across music, sports, and entertainment. Together, we’re redefining what happens after checkout—turning protection, tracking, returns, exchanges, and warranties into one seamless story.” — Nathan Usher, CEO & Co-Founder at Corso
Ready to elevate your post-purchase fan experience?
An Elevated Experience
Add Corso to your store for a new revenue stream that eliminates old post-purchase costs and delivers the best customer experiences. Let’s Grow!
