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Discover 10 proven email marketing strategies that help Shopify brands drive higher customer retention, boost repeat purchases, and create more valuable inbox experiences.
Protect your eCommerce brand from holiday fraud. Learn how AI analytics and customer feedback surveys work together to detect and prevent fraud.
Discover how to create effective customer journey maps that blend AI and human touchpoints. From mapping touchpoints, emotions, and pain points to optimizing customer interactions, this guide shows eCommerce brands how to enhance CX, build trust, and increase loyalty and conversions.
The new Kustomer + Corso integration eliminates platform switching entirely. Agents can now manage all post-purchase operations—claims, returns, warranties—directly within Kustomer, reducing resolution times by 40%.
As the holiday shopping season quickly approaches, there’s one, often overlooked, factor that can make or break the customer experience: tracking.
This guide takes a closer look at what package protection is, why it’s essential, and how it can benefit your business and your customers.
This comprehensive guide explores the post-purchase experience, its significance for businesses, and how it can be optimized to boost customer satisfaction, loyalty, and customer lifetime value (CLV).
There are multiple ways to grow your business and increase your sales. However, many brands get caught up in trying to increase the number of customers, instead of trying to maximize the value from current customers. By squeezing extra value out of your current customers, you can reallocate funds into acquiring new customers and continue to grow your business. Below, we’ve outlined 5 effective ways to boost your average order value (AOV).